Privacy Policy

Effective date: May 30, 2017

Thank you for your interest in Fetch Rewards, Inc. ("Fetch," "we", "us" or "our"). Privacy is an issue that hits home for us at the Fetch Rewards team, and we choose to work with some of the leading and most respected companies in the industry who share this mindset. With this in mind we have made sure that all personal information that we collect and share is for the purpose of increasing value to you, our users. This document contains the policies and procedures we follow regarding user information that we collect. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service. Please read the following to learn more about our Privacy Policy. This Privacy Policy replaces and supersedes the last version of this Privacy Policy for all users of Fetch Rewards.

By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we may collect, use, and share your information in the following ways.

Remember that your use of Fetch's Services is at all times subject to the Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

General Overview

Privacy Policy overview

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") and other Data that we gather when you are accessing or using our Services, but it does not apply to the practices of companies we do not own or control, such as third-party service providers that Fetch utilizes to help bring you the Services, or people that we do not manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.

Protecting the privacy of children

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at

This Privacy Policy does not cover the data collection and use practices by any third parties, and we are not responsible for their privacy policies and practices. We encourage you to review the privacy policies of our partners and any other third parties.

Will Fetch ever change this Privacy Policy?

We are constantly trying to improve our Services, so we may need to update this Privacy Policy from time to time so that we can provide you with the most accurate description of how we use information that you provide to us. We will alert you to changes by placing a notice on the Services, by either sending you an email, posting on our website (, making available in the app, and/or by some other means. Please note that if you have opted not to receive emails from us (or you have not provided us with your valid and current email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. Any use of the Services after changes to the effective date of the new Privacy Policy means you agree to all of the changes, and the new Privacy Policy will apply to past and future Data collected. Should you choose to discontinue your use of the Services due to the changes in a Privacy Policy, you must contact us at and inform us that you wish to reject the Privacy Policy. In this case, any Data collected will be subject to the Privacy Policy most recently agreed to.

Is Personal Information about me secure?

If you choose to register an account with us, it will be protected by a password of your choosing for your privacy and security. It is your exclusive obligation to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser and by logging out after you have finished accessing your account.

We value your privacy and your trust in protecting it in accordance with the terms of this Policy. In effort to protect your privacy, we use managerial, physical, and technical measures to ensure all private data is secure. However, we cannot guarantee that your Data will be completely secure or that any information may not be breached, accessed, disclosed, shared, altered, or removed. Also, we cannot protect the security of any information that you choose to share publicly, whether through our website or otherwise. Any Data provided to us is done at your own risk.

What is gathered, and how is it used?

What Information does Fetch Collect?

It is very important that you understand the Data that Fetch gathers, how it is gathered, and how it is used. Data may be any combination of Personal Information or Other Information gathered using the means described below, and is collectively referred to as "Data." We receive some Data when you voluntarily provide it to us, and we collect other Data automatically. The types of Data we collect and the manner in which we collect and use the Data is described in this section.

"Personal Information" is information that identifies you as an individual, such as:

"Other Information" or Information, may include the following, and any other Information outlined within this Privacy Policy, such as:

We and our third party service providers may collect Information in other ways, including:

The above methods and resulting Information may be used in combination with demographic or psychographic data and Third Party partners to analyze users anonymously and present tailored advertisements based on our analysis of what we believe would interest you.

To the extent permitted by applicable law, the Data you provide through the services may be combined with Personal Information and Other information that is provided to us by you, public availability, or any other sources such as demographic databases, social media platforms, or other means.

How will this Data be used?

To the extent permitted by applicable law, we may use Personal Information in the following ways.

Communicating with you

We may communicate with you if you have provided us the means to do so. For example, if you have given us your email address, we may send you newsletters, respond to inquiries, send administrative information, promotional email offers on our own behalf or on behalf of other businesses, or email you about your use of the Services. You may receive an email from us or a Third Party to complete your purchases or to process prizes. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services.


Your Information may be used to allow you to send messages to a friend through the Sites. By using this functionality, you are telling us that you are entitled to use and provide us with your friend's name and email address, phone number, or other contact information. Your Information may be used for you to use message boards, social media, profile pages, and other services where you can post information. Any Information you share through these services will become public information. Please be careful when deciding to share any Information on the Services.

Business Partners

Fetch may partner with companies, such as manufacturers of food goods, loyalty programs, or other organizations ("Partners"). These companies may produce or sell goods that you are interested in, or process Data from sources other than Fetch. For Fetch and our Partners to understand the goods, services, retailers, rewards, prizes, and entertainment that interest you, we may provide these partners with Data. Our Partners may use the Data to advertise to you via other means as well as award points through Fetch Rewards. If you choose not to share any Data, Fetch and our Partners may not be able to award points or other rewards. Fetch may use the combination of Data to prioritize the rewards, goods, services, coupons, challenges, etc. which we believe will be relevant and appealing to you. Our Partners will not use this Data to contact you via email, phone, or mail unless they have received your consent. Fetch may use this Data to contact you on behalf of our Partners.

Other business affiliates and third-party service providers:

Fetch may partner with other organizations to perform specific services for us as part of the core functionality built into the Application. These businesses may or may not be apparent to our users while using our application. For example, Fetch may utilize third party tools and services, or do business with third party companies, to provide the features available in-app. These may include receipt scanning, decoding, or analysis capabilities, or nutritional data and analysis who have different privacy policies governing the data provided to them. By using these services, you agree to the terms of their respective privacy policies.

We may use a third party to process payments and purchases made through the Services. In these cases, the Third Party may collect your Information, which is subject to the Third Party's privacy policy.

While using Fetch, you may access third-party functionality that allows you to post and share content on your social media account(s). Any information that you post on social media is governed by the third party's privacy policy.

We are not responsible for the privacy policies of other organizations, such as Apple, Google, Facebook, Twitter, or any other organization involved in providing Fetch to you.

All information collected by ShopWell is governed by ShopWell's Terms of Service and Privacy Policy.

All information collected by Metabrite is governed by Metabrite's Terms of Service and Privacy Policy.

All information collected by Virtual Incentives is governed by Virtual Incentives' Terms and Conditions and Privacy Policy.

We may also provide Personal Information and other Data to our third party service providers such as those who perform and provide website hosting, data analysis, payment processing, customer service, order fulfillment, rewards management, and auditing. These organizations will not share this information beyond their needs externally, and will not contact you for any reason.


We may share your Personal Information and Data with third parties that are sponsors of any type of promotion or sweepstakes, as well as to announce the name & state of residence of the winners.

Our agents:

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide our Services to you and to operate and improve our Services. For example, our agents may process data, analyze usage patterns, or perform other types of analysis and evaluation on our behalf. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. This may include our support agents using your Personal Information to help resolve an issue you may be experiencing.

User profiles:

Certain user profile information, including your name, location, and any content that you post to the website or services may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Please remember that any content you post on our site may become publicly available and can be collected, viewed and used by anyone. If you do not want others to see your information or any content you provide, do not post it on the site.

Business transfers:

We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Protection of Fetch and others:

We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; respond with government or public officials; protect our operations or those of any of our affiliates; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Fetch, our employees, our users, or others.

What Personal Information can I access, and how do I edit or change my Personal Information?

When you log into your account or email us at, you may access, and, in some cases, edit or delete the following information you have provided to us:

You may be able to add, update, or delete information. However, when changes are made we may maintain a copy of the unrevised information in our records.

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to:

Other Privacy Topics

International use

The Service is hosted and intended for users located within the United States. If you use the Services outside of the United States, you recognize and agree that your Data will be transferred to the United States for storage and processing under the terms of this Privacy Policy.

How do we treat Do Not Track signals

Because we do not track individual users across the Internet, we do not currently respond to Do Not Track (DNT) signals received from Internet browsers.

What choices do I have, and may I opt out?

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features. If you choose not to disclose certain information to us, some of our features or services may not be available to you, or the application may become unusable.

If you no longer wish to receive email communications from us, please follow the opt-out instructions in any email you receive from us or contact us at If you unsubscribe to Fetch messages or have not provided accurate contact information, you may not receive these updates. For any changes in Terms of Service or Privacy Policy, your continued use will be subject to the updated terms, regardless of you receiving the proper communication.

You may request deletion of your account by emailing Some information may remain in our records after you edit or delete such information from your account.

Sensitive Information

Please do not send us or disclose any sensitive Personal Information (e.g., personal information related to race or ethnicity, political positions, personal finance information, religious or other beliefs, health or medical condition, criminal background, or trade union membership) on or through email, phone, or any services we provide.

What if I have questions about this policy?

If you have any questions or concerns regarding our Privacy Policies, please send us a detailed message to, and we will try to resolve your concerns.

We may also be contacted at the address below:
Fetch Rewards, Inc.
131 W Wilson St #400
Madison, WI 53703