Fetch Privacy Policy

Effective date: December 11, 2019

Fetch Rewards, Inc ("Fetch," "we," "us," or "our") owns and operates this Website and the associated Applications, including, but not limited to Fetch Rewards (the "App"). This Privacy Policy informs you how we collect, use, share, and protect the information we collect from or about you on our Website, however accessed (the "Website"), and our App. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service. By using or accessing the Services in any manner, you acknowledge and agree to the practices and policies outlined in this Privacy Policy. If you do not agree with our privacy practices, please stop using our Website and App.

For California Consumers

If you are a California Consumer, please review the Fetch Rewards’ Privacy Notice for California Consumers, which applies to you.

What Information does Fetch Collect?

Information You Provide Us

The information we collect varies depending on the type of activity you are performing and helps us provide you the products and services you request, personalize and improve your experience and allows us to provide you with opportunities to learn about products and services that may interest you. We collect the following Personal Information from or about you:

Social Media Login

By Signing up or Signing in with a Social Media platform, such as Facebook Connect, you permit us access to all elements of your social network profile that you have made available to be shared and use it in accordance with the terms of use of the social network and this Privacy Policy. You can manage your sharing settings within your social media profile.

Other Information We Collect When You Use Our Website or App

Our Website or App collects certain information automatically about you and your use of our Website or App and services that does not necessarily personally identify you, your interactions with us and information regarding the device you use to access our Website or App (collectively “Other Information”). This information includes:

Geo-Location Services

We may utilize location services on your mobile device to collect and use location data, including the real-time geographic location of your device. We may obtain the physical location of your device by using satellite, cell phone tower, WiFi, or other technologies or signals. The physical location is used to provide you with a variety of services such as personalized content such as advertising. We will collect precise real-time geolocation data only if you consent. You may opt out of using location services using your device's functionality to do so, but this may degrade the features and functionality that we can provide. Separate from precise geo-location options, our App [constantly or when the App is being utilized] approximates your device location solely for fraud detection purposes.

Information from Other Sources

We may collect data that is publicly available such as information you have submitted in public forums, including social media platforms. We may also collect information from third parties such as demographic information and other information that can enhance our existing information about you. We use this information to provide you services and to improve the products and services we deliver to you, including to prevent fraud and/or to verify your identity.

How We Use Cookies and Other Tracking Technologies

Cookies: Cookies are a form of data transferred to a user's device to facilitate customized site information and ongoing use. We use cookies for website administration and personalization, authentication, completing your requests to us, and for analysis that does not identify specific individuals. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to disable cookies on your browser but doing so may prevent you from using the full features of the Website.

Advertiser ID: Fetch Rewards (and any third party with whom we have contracted), may gather and use your Advertising Identifier, which is a unique ID assigned to your mobile device for advertising purposes, and any information obtained through the use of the Advertising Identifier. If a user resets the Advertising Identifier, Fetch agrees to not combine, correlate, link, or otherwise associate, the prior Advertising Identifier with the reset Advertising Identifier.

Pixel Tags: We use Pixel Tags, or other forms of clear images and similar technologies, such as Javascript scripts on our Website and emails to understand the actions of users and measure the success of marketing efforts. This will help us deliver and improve our marketing and our content to be more relevant to your interests.

We may let third parties use cookies, web beacons, and similar tracking technologies on our Website. They may collect information about how you use our Website and services and other websites and online services over time and across different services. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

How Does Fetch Use Your Information?

We use your information to provide you our Website, App, and Fetch Rewards program which allows you to engage and intentionally interact with our participating brands to acquire points and/or bonus points by purchasing their products. We also use your information to analyze, administer, enhance and personalize our Website and App and the services we provide to you, including our marketing of products and services to you. More specifically, we may use your information:

De-identified and Aggregated Information

Personal Information may be de-identified and aggregated in a way to remove the identifying components. De-identified and aggregated information is not and will not be treated as Personal Information and may be used by us and shared with third parties to provide insights into developing or improving products or services, marketing, or for any other legally permissible purposes.

Digital Receipt Program

We use the information you provide us in connection with our Digital Receipt Program to provide you points relating to receipts you receive electronically. The Digital Receipt Program allows you to link other email accounts or digital consumer accounts to your Fetch account, as directed by you, through the use of your log-in credentials to that account(s) so that Fetch, as your agent, can retrieve purchase information from digital receipts in your digital consumer account or email. In processing your Digital Receipts, Fetch may retrieve Personal Information such as billing address, mailing address, name, payment method, and other information contained in the Digital Receipt email. The account credentials that you enter for these accounts are not stored with Fetch, but are stored on your device through appropriate secure methods, such as Keychain. Fetch may scan for any data believed to be a receipt in those email accounts or the linked consumer account.

FetchPay

We use the information you provide us in connection with FetchPay to allow you to purchase Rewards/Gift Cards by connecting to a supported banking institution account. The account credentials that you enter for these accounts are not stored with Fetch, but are stored with Plaid. By using FetchPay, you agree to Dwolla's Terms of Service and Dwolla's Privacy Policy and Plaid's End User Privacy Policy.

How Does Fetch Share Your Information?

In operating our business and working to provide you the best products and services, we may share your information in the following ways:

How We Use Google Analytics

For analytics, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics may set cookies on your browser or mobile device or read cookies that are already there to collect information. Google Analytics may also receive information about you from apps you have downloaded that partner with Google. Google Analytics collects information such as how often you use our Website and how you use our Website. We use the information provided by Google Analytics to improve our Websites and services. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/. By using our Website, you consent to the processing of data about you by Google as described here and in Google’s privacy policy. You can control the information provided to Google and opt out of certain ads provided by Google by using of the of the methods set forth in http://www.google.com/policies/privacy/partners/ or use the Google Analytics opt out browser add-on at http://tools.google.com/dlpage/gaoptout?hl=en

Facebook Custom Audience

We may participate in Facebook's Custom Audience programs which enables us to display personalized ads to individuals on our emails lists when they visit Facebook. We share Personal Information with Facebook in order for Facebook to determine whether you are a registered Facebook account holder in connection with this program. You can opt-out of Facebook Custom Audience by sending us an email with your name and email address and we will forward your request to Facebook, which would delete you from all our Facebook Custom Audience ads.

Messaging

Your Information or the information you provide may be used to allow you to send messages to a friend through the Website or App. By using this functionality, you represent and agree that you have obtained the relevant required consent from that friend to send him/her messages and that we are not the sender or initiator of any such messages nor are you acting as our agent in sending any such messages.

Linking to Third Parties

When you leave this Website and go to another linked site, we are not responsible for the content or availability of the linked site. Please be advised that if you enter into a transaction on the third party site, we do not represent either the third party or you. Further, the privacy and security policies of the linked site may differ from those practiced by us and are not our responsibility. Moreover, we are not responsible for the privacy policies of other organizations, such as Apple, Google, Facebook, Twitter, or any other organization involved in providing Fetch to you.

What Personal Information can I access, and how do I edit or change my Personal Information?

When you log into your account or email us at support@fetchrewards.com, you may access, and, in some cases, edit or delete the following information you have provided to us:

You may be able to add, update, or delete information. However, when changes are made we may maintain a copy of the unrevised information in our records. You can also contact us about questions or requests relating to your personal information by sending an email to privacy@fetchrewards.com. To protect your privacy, before we give you access or let you update your information, we may ask you to verify your identity or provide additional information. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful. If you are a California resident, please review the Fetch Rewards’ Privacy Notice for California Consumers

Is Personal Information about me secure?

If you choose to register an account with us, it will be protected by a password of your choosing for your privacy and security. It is your obligation to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser and by logging out after you have finished accessing your account.

Other Privacy Topics

International use

The Services are hosted and intended for users located within the United States. Our Services are not directed at or offered to residents outside the United States. In using the Services, you acknowledge this and recognize and agree that your Data will be transferred to the United States for storage and processing under the terms of this Privacy Policy.

How do we treat Do Not Track signals

Certain browsers have a "Do Not Track" feature that allows you to tell websites that you prefer not to have your online activities tracked. We do not currently respond to Do Not Track (DNT) signals received from Internet browsers.

Changes to the Privacy Policy

This Privacy Policy was last updated on the date indicated above. We reserve the right to amend this Policy from time-to-time. Any material change to our privacy practices will be reflected in this Privacy Policy. We will indicate the date this Policy was last updated. By continuing to use the Website or App after that date, you agree to the privacy practices contained in the updated Privacy Policy.

What if I have questions about this policy?

If you have any questions or concerns regarding our Privacy Policies, please send us a detailed message to support@fetchrewards.com.

We may also be contacted at the address below:
Fetch Rewards, Inc.
131 W Wilson St #400
Madison, WI 53703